Shipping
Estimated Shipping Times:
6 to 12 Business Days
Once shipped, we will provide step by step tracking for the package through email and SMS.
Tracking
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Tracking Numbers are updated within 1-3 business days, you will receive an email confirmation once your package has been shipped.
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You can also track your package on our Track Order Status Page
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Shipping time may vary due to product availability. Lily Cove reserves the right to cancel any orders that involve product availability in which the customers will be contacted.
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Please note that these are estimated delivery times. Weekends and public holidays are not included..
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If you have any questions related to your delivery, please contact our Customer Care team at Lilybcove@gmail.com
Shipping Details
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Please ensure all of your shipping details are 100% correct before placing the order.
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Lily Cove is not responsible if the incorrect or missing shipping information is provided at check out. We will not process any refunds in such circumstances.
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Lily Cove is responsible for delivering items to the shipping address provided at check out. We are not liable if the item is lost or stolen after the item has been marked as delivered by your local postal service. Please ensure the delivery location is a safe environment.
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If you've made a mistake with the shipping address or want to change or cancel an order, please email within 1 hour and provide the order # and details. Once we begin processing your order, we can no longer accept any changes or cancellations.
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Packages may take longer to arrive during the holiday busy season, depending on local postal office capacity.
